Yelp Reviews From Clients
We pride ourselves on world-class service and quality for all of our customers. If you would like to know what real and not made up clients are saying about us, please read below. These reviews are all of our posted reviews off of Yelp, you have my word on that.
West Menlo Park, CA | Timi M.
Mark and his experienced team built us a beautiful deck, better than we had expected. Mark was terrific to work with, both professionally and personally. Mark designed and executed our deck giving us a wonderful large outdoor space to enjoy. His team was terrific, professional and very neat. They all went above and beyond to make sure our job went well. Mark is the best contractor we have ever worked with and we highly recommend him and his team.
San Jose, CA | Chen S.
Mark is seriously the best in this business. You know your deck is way past it's time when the nails are constantly catching your shoes and/ or tripping you up.
In the middle of our old deck is a beloved mulberry tree on which we'd just blew thousands of dollars to save it from certain death 2 years ago, so I wanted a deck that's done right the first time. I didn't see any other deck builders who did a lot of work around trees (that I would feel confident about).
We also have skunks and raccoons who liked to come hang out under the old deck, so that's something I was looking to put an end to. If you've ever had to wash a skunked bratty dog on Sunday at 9:50PM for two hours with Dawn soap, you'd understand why I'm not keen on sharing a deck with wildlife. Mark listened to all these challenges and addressed them in the construction. He made design suggestions that I hadn't thought of, and always answered questions promptly.
Our project took exactly two weeks. In this case you do get what you pay for. Mark has one of the best teams we've ever experienced. On time/ five minutes early every single day, meticulously neat and tidy not only around our yard but also in their craft. We found a chip in one of the already installed planks and the team took it out even though they had to backtrack and redo a few sections. Mark wasn't happy with a fascia board around the tree opening and he would not take my final payment until his carpenter fixed it.
When you look at pictures of his projects, the work speaks for itself.
If you want to have a deck built properly and done right the first time, you won't regret using M&M Builders.
San Francisco, CA | Alicia F.
I cannot recommend this company enough! For over a year, I interviewed various companies to rebuild my multi-level deck (huge project). After reviewing several proposals and personally meeting the company managers, I decided to go with M & M Builders... and I'm SO glad I did! Mark is not only incredibly nice, but his proposals are very thorough and his work is beyond excellent. His guys started the project on time every single day and never left the job site early. They ensured the place was cleaned up at the end of each day and did their best not to bother my family during the whole process. Everyone who worked on the project was so very nice and respectful. The best part is that I am far more impressed with my new deck than I ever expected! It's absolutely beautiful and very well built. I've already recommended this company to my family members and friends, and I highly recommend it to anyone who is interested in building a new deck or having their deck re-built. Fair prices, excellent customer service, and very high quality work!
San Francisco, CA | Kendra F.
We bought a house with an arbor that was installed in 2019 that was peeling away from the house. We contacted Mark and while our repair job was a bit too small for his crew to be sent out (or rather it would be too expensive and he didn't want us to overpay), Mark took the time to look at the pictures I sent him and talk to me on the phone for 10 minutes and give me a lot of great advice for next steps. He also offered to help personally if we couldn't find anyone else to do the work (but we did find someone). I was really appreciative of his friendly demeanor and willingness to spend his time and give advice. He came across as an honest person who really cares about his customers and neighbors. I'd recommend you strongly consider his company for your project!
San Jose, CA | Julie H.
M&M Builders just finished a beautiful deck and arbor project for us and we love it! Mark helped us design a relatively small space and transformed it into something we use now everyday. The quality of the materials, work and every small detail came out fantastic! His crew was on time, respectful, efficient and friendly. It was a little sad when they cleaned up and left on the last day. We can't say enough about the final product and would recommend M&M to anyone in need of deck and arbor help. You won't be disappointed! Thank You M&M!
San Mateo, CA | Tom F.
We have enjoyed our deck and arbor for three years now. My wife and I still comment to one another that this the best addition ever to our house. We use it whenever there is sunshine. Very low to no upkeep. Thank you M&M.
West Valley, San Jose, CA | Jay B.
Mark, and his crew were always on time, friendly and fulfilled all promises. His crew started a few weeks early which was great, they finished our arbor and even after we asked for an additional extension and up grade they finished earlier than promised. Every time I called or texted Mark he answered the phone - you just don't get that these days! M&M workers swept and cleaned up after themselves every day. They moved all the plants and outdoor furniture back when job was completed.
Mark fully explained the building process to us, gave us many options for types and styles of materials. He was on site nearly every day to supervise the work and assist in any thing we might want. The completed job is beautiful and beyond our expectations. Mark and M&M builders were a pleasure to work with throughout the process and we highly recommend them to all. Highly skilled work, detailed design, expert craftsmanship. Thanks again Mark!!
Sunnyvale, CA | Michael W.
Mark and his crew came out (at no expense) to touch up some paint work. So happy for the work and can't wait for some good weather to fully enjoy it!
Sunnyvale, CA | Michael W.
Mark and his crew came out and ripped out our aging wood deck and installed a beautiful new deck. No exposed nails, no splinters, stand up to the rain, just beautiful. I can't recommend him enough!
Saratoga, CA | Marilyn M.
M&M Builders just finished building a beautiful redwood Pergola in my garden. This is my second project with them, as they built a lovely Trex deck for me a couple of years ago. What quality work they did on both jobs. Mark and his crews are always so nice to work with. They leave everything neat and clean each day, sometimes cleaner than I had left the area. They are extremely reliable and talented. Highly recommend them.
San Jose, CA | Mary W.
I was very grateful to Mark when he determined that the deck and arbor I felt needed replacement, still had a good 2 to 3 years life in it. Trustworthiness in a builder is the number one quality I look for. I will definitely call on him again when I need my new deck.
Los Altos, CA | Sheryl H.
Mark and his expert crew did a first-class job of completely rebuilding our large and perilously distressed 2nd-story deck. Without fail, they were prompt, courteous, hard-working, conscientious, safety-first, and extremely skillful deck-builders. They took care to keep our household comings-and-goings unimpeded by their operations, and stayed patient and respectful of our over-protective German Shepherd.
Our deck project presented a number of challenges, including tying in with other decks as well as sharing beams with house supports. Mark advised us from the start of the possibility that additional structural problems may be discovered during demolition that would need addressing. When a new issue did in fact appear, Mark carefully explained our options and the reasonable costs associated with each.
We love our new Trex deck--strong, sleek, and beautiful. Thank you, Mark and crew, for your integrity and expertise! We sincerely recommend their services and would absolutely hire them again for a future project.